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Configuring and Testing Email

Follow these steps to configure the email that customers receive during order management.
  1. Open
    PrestaShop
     Back Office and from the Dashboard, select
    Advance Parameters > Email
    . The email page appears.
  2. Select these options from the Email section of the page to configure how email is sent:
    • Send emails to: Customer service
    • Set my own SMTP parameters (for advanced users ONLY)
    • Both HTML and text formats
    • Yes for log emails
  3. Select and specify this information for your SMTP parameters:
    • Mail domain name: Leave this field empty.
    • SMTP server: Server domain. For example,
      smtp.gmail.com
      .
    • SMTP username: Email address from which emails are sent. For example, .
    • SMTP password: Password for the email address provided above.
    • Encryption: Select
      TLS
      .
    • Port:
      587
  4. Click
    Save
    .
  5. Test your email configuration by entering an email address to receive the test message, and click
    Send a test email
    .