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Acceptance Devices Acquirer Implementation Guide

This section describes how to use this guide and where to find further information.
Audience and Purpose
This guide is written for
Visa Acceptance Platform
 acquirers and resellers who want to implement Acceptance Devices as part of their
Visa Acceptance Platform
 solution.
This guide supplements the
Platform Implementation Guide
 for
Visa Acceptance Platform
. It provides general acquirer implementation and administration information and boarding information for API-based merchant.
Customer Support
For support information about this product, other products, or the
Visa Acceptance Platform
, visit the Visa Acceptance Support Center: support.visaacceptance.com

Pilot Release

This document provides information about the pilot release of the Acceptance Devices acquirer implementation.

Recent Revisions to This Document

25.09.01

This revision contains only editorial changes and no technical updates.

25.06.01

Pilot release.

VISA Platform Connect: Specifications and Conditions for Resellers/Partners

The following are specifications and conditions that apply to a Reseller/Partner enabling its merchants through
Visa Acceptance platform
. Failure to meet any of the specifications and conditions below is subject to the liability provisions and indemnification obligations under Reseller/Partner’s contract with Visa/Cybersource.
  1. Before boarding merchants for payment processing on a VPC acquirer’s connection, Reseller/Partner and the VPC acquirer must have a contract or other legal agreement that permits Reseller/Partner to enable its merchants to process payments with the acquirer through the dedicated VPC connection and/or traditional connection with such VPC acquirer.
  2. Reseller/Partner is responsible for boarding and enabling its merchants in accordance with the terms of the contract or other legal agreement with the relevant VPC acquirer.
  3. Reseller/Partner acknowledges and agrees that all considerations and fees associated with chargebacks, interchange downgrades, settlement issues, funding delays, and other processing related activities are strictly between Reseller and the relevant VPC acquirer.
  4. Reseller/Partner acknowledges and agrees that the relevant VPC acquirer is responsible for payment processing issues, including but not limited to, transaction declines by network/issuer, decline rates, and interchange qualification, as may be agreed to or outlined in the contract or other legal agreement between Reseller/Partner and such VPC acquirer.
DISCLAIMER: NEITHER VISA NOR CYBERSOURCE WILL BE RESPONSIBLE OR LIABLE FOR ANY ERRORS OR OMISSIONS BY THE
Visa Platform Connect
 ACQUIRER IN PROCESSING TRANSACTIONS. NEITHER VISA NOR CYBERSOURCE WILL BE RESPONSIBLE OR LIABLE FOR RESELLER/PARTNER BOARDING MERCHANTS OR ENABLING MERCHANT PROCESSING IN VIOLATION OF THE TERMS AND CONDITIONS IMPOSED BY THE RELEVANT
Visa Platform Connect
 ACQUIRER.

Introduction

This guide explains how to enable Acceptance Devices for your portfolio and transacting merchant accounts as part of your
Visa Acceptance Platform
 solution. For details about processes described in this guide, see the comprehensive
Platform Implementation Guide
.

Solution Overview

Acceptance Devices is a card-present solution that includes pre-certified and pre-integrated devices and developer-friendly tools. Acquirers and resellers use the solution to quickly and easily enable in-store payment acceptance for merchants with Terminal and Tap to Pay options. Merchants can then integrate Acceptance Devices in their point-of-sale (POS) systems.

Benefits and Features

The
Visa Acceptance Platform
 provides acquirers and merchants with a simple way to implement the Acceptance Devices solution.

Benefits

  • The solution delivers ready-to-deploy, next-generation devices for in-person environments.
  • Acceptance Devices includes developer-friendly SDKs and APIs that simplify integration with your POS system.
  • Merchants have access to an expanding network of global processing connections.
  • The solution provides merchants with centralized management of payment activity and terminal estate in the
    Business Center
    .

Features

  • Merchants can choose from a variety of modern Android terminals and Tap to Pay options.
  • Acceptance Devices includes several operational modes to integrate a POS system such as Semi-Integrated (with Local and Cloud mode options) and All-in-One.
  • The solution also includes Standalone operational mode, as a no-code option to help merchants get started quickly.

Implementation

This section outlines the acquirer-level implementation of Acceptance Devices as part of the
Visa Acceptance Platform
 solution. For information about portfolio management, see the comprehensive
Platform Implementation Guide
.

Boarding Acceptance Devices

Acceptance Devices is available for boarding in the
Business Center
. If the product is not enabled for your portfolio, contact your account or relationship manager.

Configuring and Managing Merchants

Use the information in this section to enable the Acceptance Devices product for your merchants in the
Business Center
. When enabling products, the recommendation is to use a separate transacting organization for Card Present and Card Not Present organizations. A transacting organization should represent a store location.

Prerequisites

Before setting up your portfolio to enable your merchants to use the Acceptance Devices product, verify that you can complete these tasks:
  • Log in to the
    Business Center
     with your username and your organization ID.
  • Manage templates and complete relevant forms.
  • Create, configure, and manage transacting merchant accounts in your portfolio.
  • Enable, configure, and disable products for merchants in your portfolio.

Enabling Card Processing and Acceptance Devices in the
Business Center

Before you can enable the Acceptance Devices product in the
Business Center
, you must enable the Card Processing product. In order for Acceptance Devices to function correctly during transaction processing, you must also configure some Card Processing template settings for card-present transactions.
Follow these steps to enable the Card Processing and Acceptance Devices products in the
Business Center
:
  1. See the Merchant Management Setup section of the
    Platform Implementation Guide
     for information about creating and managing merchant accounts and enabling products for transacting merchant organizations.
  2. Enable the Card Processing product first, in order for the Acceptance Device product to be available for enablement.
  3. When Card Processing is enabled, configure these Card Processing template settings:

    ADDITIONAL INFORMATION

    • For the
      Disable POS TID Validation
       setting, choose
      Yes
      .
    • For the
      Auth Reversal After Void
       setting, choose
      No
      .
    • For the
      Pin Translation Enabled
       setting, choose
      Yes
      .
    • For the
      Enable ExpressPay PAN Translation:
      setting, choose
      No
      .
  4. Click
    Submit
    .
  5. Enable the Acceptance Devices product by repeating step 1.

Boarding API Integrations

Before starting any Boarding API integration activities, see the
Visa Acceptance Solutions
 Boarding API reference for prerequisite tasks and other information.
When boarding a merchant using an API with Acceptance Devices, enable the
cybsReadyTerminal
 product in the Payments section of
Selected Products
 in the API request.

Distribution and Integration

Use the
Visa Acceptance Platform
 to provide and distribute the Acceptance Devices product to your solution portfolio.
These implementation models can be used to distribute Acceptance Devices:
  • Acquirer or general ENT reseller
  • Solution integrator or tech partner
  • Standalone implementation
The rest of this document focuses on your acquirer role in enabling Acceptance Devices and providing support resources.

Implementation Path

The implementation path for Acceptance Devices includes these tasks:
  1. Configure the Acceptance Devices product for your merchant in the CAS environment.
  2. Provide the relevant implementation guide for the product, based on the selected integration method. For a list of guides, see Resources for Merchants.
  3. When integration is complete, validate the product's functionality by testing it in the CAS environment.
  4. Configure the validated Acceptance Devices product for your merchant in the production environment.

Resources for Merchants

These guides are for merchants who implement the Acceptance Devices solution.

Tap to Pay on Android

Reference Information

This section contains essential reference information for implementing and operating the
Visa Acceptance Platform
. It also provides links to additional technical documentation.

How to Get Help

As an acquirer distributing Visa Acceptance products, you can go to the Visa Acceptance Solutions Support Center and do these tasks:
  • Search for commonly asked questions, knowledge base articles, and supplemental documentation on the platform and products.
  • Enter inquiries or support requests directly into the Support Center.
  • View your account-specific support resources.

Contacting Client Services

See the Support Center knowledge article:
How to contact Client Services?
Also see the Visa Acceptance Solutions Developer Center for other product-related documents.