Lodging Transaction Descriptions {#lodging-trxn-descr} ====================================================== Use the lodging transaction descriptions listed in the tables to help you identify types of request messages for production transactions in the `Business Center` and in your transaction reports. Include the clientReferenceInformation.comments field with a transaction description value when you submit a request. > IMPORTANT > After you add this enhancement to your transaction requests, test the field before deploying it to production. This change does not affect your Level 3 or MLV status if you make no other changes. > If you want `Visa Acceptance Solutions` to review your test environment result after you add the comments field, contact customer support. | Service | Card Present (CP) or Card Not Present (CNP) | Comments Field Value | Description | |---------------|---------------------------------------------|----------------------|------------------------------------------------------------------------------------------------| | Authorization | CNP | `Checkin Auth CNP` | Authorization when the guest makes the reservation online or by phone. | | Sale | CNP | `Checkin Sale CNP` | Sale when the guest pays for the whole stay when they make the reservation online or by phone. | | Authorization | CP | `Checkin Auth CP` | Authorization when the guest reserves their stay at check in. | | Sale | CP | `Checkin Sale CP` | Sale when the guest pays for their stay and services at check in. | [Check-In Transactions] | Service | Card Present (CP) or Card Not Present (CNP) | Comments Field Value | Description | |---------------------------|---------------------------------------------|------------------------|------------------------------------------| | Incremental Authorization | CP | `Incremental Auth CP` | Incremental authorization in person. | | Incremental Authorization | CNP | `Incremental Auth CNP` | Incremental authorization using a token. | [Incremental Authorizations] | Service | Card Present (CP) or Card Not Present (CNP) | Comments Field Value | Description | |---------|---------------------------------------------|-----------------------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Capture | CP | `Checkout Capture CP` | Capture when the guest is checking out. | | Sale | CP | `Checkout Sale CP` | Sale when the guest already paid for their stay and needs to pay for additional services. | | Void | CP | `Checkout Void CP` | Void the capture when the guest uses a different form of payment, such as cash. A transaction can be voided only when the capture request has not already been submitted to your processor. | | \* There are no card-not-present transactions during the check-out procedure. |||| [Check-Out Transactions] | Service | Card Present (CP) or Card Not Present (CNP) | Comments Field Value | Description | |---------|---------------------------------------------|----------------------|-------------------------------------------------------------------------------------------------------------------| | Sale | CNP | `Noshow Sale CNP` | Sale when the guest is a no-show. | | Refund | CNP | `Noshow Refund CNP` | Refund when the customer already paid for the whole stay. Refund the amount that is not included the no-show fee. | [No-Show Transactions] | Service | Card Present (CP) or Card Not Present (CNP) | Comments Field Value | Description | |---------|---------------------------------------------|----------------------|--------------------------------------------------| | Refund | CNP | `Service REFUND CNP` | Follow-on refund for a previous capture or sale. | | Credit | CNP | `Service CREDIT CNP` | Stand-alone credit. | | Refund | CP | `Service REFUND CP` | Follow-on refund for a previous capture or sale. | | Credit | CP | `Service CREDIT CP` | Stand-alone credit. | [Refund and Credit Transactions] | Service | Card Present (CP) or Card Not Present (CNP) | Comments Field Value | Description | |----------|---------------------------------------------|------------------------------|--------------------------------------------------------------------------------------| | Reversal | CNP | `Error REVERSAL Timeout CNP` | Reversal for a previous authorization that timed out. | | Void | CNP | `Error VOID Timeout CNP` | Void for a previous capture or credit that timed out. | | Void | CNP | `Error VOID Payment CNP` | Void for a previous payment that completed and had to be voided within the same day. | | Void | CNP | `Error VOID Capture CNP` | Void for a previous capture that completed and had to be voided within the same day. | | Reversal | CP | `Error REVERSAL Timeout CP` | Reversal for a previous authorization that timed out. | | Void | CP | `Error VOID Timeout CP` | Void for a previous capture or credit that timed out. | | Void | CP | `Error VOID Payment CP` | Void for a previous payment that completed and had to be voided within the same day. | | Void | CP | `Error VOID Capture CP` | Void for a previous capture that completed and had to be voided within the same day. | | Void | CNP | `Error VOID Refund` | Void for a previous refund that completed and had to be voided within the same day. | | Void | CNP | `Error VOID Credit` | Void for a previous credit that completed and had to be voided within the same day. | [Error Transactions]