Timeout Void for a Capture, Sale, Refund, or Credit {#cp-timeout-void-intro}
============================================================================

When you do not receive a response message after sending a capture, sale, refund, or credit request, this feature enables you to void the transaction that you requested.  
Include the clientReferenceInformation.transactionId field in the original request for a capture, sale, refund, or credit. The value of the merchant transaction ID must be unique for 60 days.  
When the original transaction fails, the response message for the void request includes these fields:

* voidAmountDetails.originalTransactionAmount
* processorInformation.responseCode

Endpoint {#cp-timeout-void-intro_d7e585}
----------------------------------------

**Production:** `POST ``https://api.visaacceptance.com``/pts/v2/voids/`{#cp-timeout-void-intro_d7e594}  
**Test:** `POST ``https://apitest.visaacceptance.com``/pts/v2/voids/`{#cp-timeout-void-intro_d7e604}

Required Fields for Processing a Timeout Void for a Capture, Sale, Refund, or Credit {#cp-timeout-void-required-fields}
=======================================================================================================================

Use the value from this field to request a timeout void :

clientReferenceInformation.transactionId
:
Identifier that links the void request to the original request.

REST Example: Processing a Timeout Void for a Capture, Sale, Refund, or Credit {#cp-timeout-void-ex-rest-ctv}
=============================================================================================================

Request

```
{
  "clientReferenceInformation": {
    "transactionId": "987654321"
  }
}
```

Response to a Successful Request

```
{
  "_links": {
    "self": {
      "method": "GET",
        "href": "/pts/v2/voids/6541933390746728203005"
    }
  },
  "clientReferenceInformation": {
    "code": "1654193339056"
  },
  "id": "6541933390746728203005",
  "orderInformation": {
    "amountDetails": {
      "currency": "USD"
    }
  },
  "status": "VOIDED",
  "submitTimeUtc": "2023-06-02T18:08:59Z",
  "voidAmountDetails": {
    "currency": "usd",
    "voidAmount": "100.00"
  }
}
```